Stay connected the moment you touch down in the Kingdom. Whether you are arriving at King Abdulaziz International Airport for Umrah, heading to a business summit in Riyadh, or exploring the ancient tombs of AlUla, having reliable mobile data is non-negotiable.
With an eSIM, there is no need to hunt for a physical SIM card kiosk or struggle with paperclips while balancing your luggage. For iPhone users, the process is streamlined and digital. This guide walk you through exactly how to install and activate your Saudi eSIM to ensure you have 5G access on the ground.
Why Use an eSIM for Saudi Arabia?
Traditional roaming fees can be astronomical, and local physical SIMs often require long queues and passport registrations at the airport. By choosing an eSIM from Saudi eSIM, you receive your QR code via email instantly.
Our plans allow you to keep your original phone number active for iMessage and WhatsApp while using 5G data-only profiles for browsing and maps. This is particularly useful for pilgrims on Hajj or Umrah who need to stay in touch with family back home while using local apps like Nusuk.
In Saudi Arabia (SA), we partner with the leading 5G networks: STC, Mobily, and Zain. If your travels take you through the United Arab Emirates (AE) on a layover in Dubai or Abu Dhabi, you can also access high-speed 5G via Etisalat and Du.
Before You Begin: The Prerequisites
Before starting the installation, ensure your iPhone meets these two requirements:
- Carrier Unlocked: Your iPhone must not be locked to a specific network provider.
- Compatible Model: iPhone XS, XR, or any newer model (including the latest iPhone 15 and 16 series) supports eSIM technology.
Browse our eSIM plans to select the data package that fits your trip duration and data needs. Once purchased, your QR code will be delivered to your inbox immediately.
Method 1: Installing via QR Code (Recommended)
This is the fastest way to get set up. It is best to do this while you are still at home or in a location with a stable Wi-Fi connection.
Step 1: Open Cellular Settings
Go to Settings > Cellular (or Mobile Data in some regions). Tap on Add eSIM.
Step 2: Scan the QR Code
Select Use QR Code. Hold your iPhone up to scan the QR code you received in your Saudi eSIM confirmation email. If you only have one device, you can print the QR code or take a screenshot and send it to a travel companion's screen to scan.
Step 3: Label Your Plans
Once the eSIM is detected, you will be asked to label your plans. We recommend labeling your primary SIM as "Home" and the new Saudi eSIM as "Travel" or "Saudi Arabia." This helps you distinguish them in your settings.
Step 4: Configure Default Lines
You will be asked which line to use for different functions:
- Default Line: Set this to your primary/home SIM so you keep receiving calls and texts on your usual number.
- iMessage & FaceTime: Keep this on your primary SIM.
- Cellular Data: Select your new Saudi eSIM. Ensure "Allow Cellular Data Switching" is turned OFF to prevent your phone from accidentally using expensive roaming data from your home provider.
Method 2: Manual Installation
If you cannot scan the QR code, you can enter the details manually.
- Go to Settings > Cellular > Add eSIM > Use QR Code.
- Tap Enter Details Manually at the bottom of the screen.
- Copy and paste the SM-DP+ Address and Activation Code provided in your confirmation email.
- Follow the same labeling steps as mentioned in the QR code method.
Activating Your Data on Arrival
The beauty of a Saudi eSIM is that the validity period only starts when your phone connects to a supported network in the destination. You can install it days before your flight, and the "timer" won't start until you land.
Once you land in Jeddah (JED), Riyadh (RUH), or Dammam (DMM):
- Go to Settings > Cellular.
- Tap on your Saudi eSIM and toggle Turn On This Line.
- Ensure Data Roaming is turned ON for the eSIM profile (this is required for the eSIM to bridge to local 5G networks).
- Your phone will automatically search for and connect to STC, Mobily, or Zain.
Features for the Modern Traveler
When you use an eSIM for your Saudi journey, you aren't just getting data; you are getting a premium connectivity experience.
- 5G Connectivity: We prioritize 5G networks in Saudi Arabia and the UAE to ensure smooth video calls during Hajj or fast file uploads for business travelers.
- Tethering & Hotspots: All our plans support personal hotspots. You can share your 5G connection with your laptop or other family members' devices without issues.
- 24/7 Support: If you encounter any technical hurdles during installation, our live chat support is available around the clock to assist you.
Tips for a Smooth Experience
- Install Early: We recommend installing the eSIM a day before your departure. You can keep the line "Off" until you land.
- Monitor Data: iPhone users can track usage in Settings > Cellular to see how much data is remaining on their "Travel" line.
- Connectivity in the UAE: If you are transiting through Dubai, ensure your plan includes AE coverage. You will enjoy seamless 5G via Etisalat or Du.
Frequently Asked Questions
Q: Can I still use WhatsApp with a Saudi eSIM? A: Yes. Since our eSIMs are data-only, you keep your original phone number. WhatsApp will detect the change but will ask if you want to keep using your old number. Select "Keep" to continue using WhatsApp exactly as you do at home.
Q: What should I do if the 5G isn't showing up? A: Ensure that "Data Roaming" is enabled for the eSIM in your settings. Also, check that your "Voice & Data" setting is set to "5G On" or "5G Auto" within the eSIM cellular plan options.
Q: Can I use the hotspot to share data with my group? A: Absolutely. Our eSIMs allow for personal hotspots and tethering. This is a great way to provide 5G access to multiple devices while visiting sites like the Riyadh Season or the Red Sea resorts.
Ready for your trip? Browse our eSIM plans today and get your 5G connection sorted before you fly.